Terms and Conditions

By signing up for a TRADE ACCOUNT and/or purchasing from this website you agree to the following Terms and Conditions of Sale.

Ordering

All orders must be placed via your Representative or directly on this sire as a TRADE CUSTOMER or Retail Customer. Trade Customers require an account prior to ordering.  Simply complete the site TRADE APPLICATION and upload your current Trade Certificate.   Prior to shipping the Tax Certificate will be verified and if out of date, will need to be current before your order can be shipped.

Payment

All orders must be paid before shipping credit card, and all major cards are accepted as we do not offer Net terms.

Pricing

Pricing is subject to change without notice.  MSRP and Trade Pricing are current on the site. 

Finishes

Product photographs are an approximation in terms of finish color.  Furthermore, finishes can vary, in some cases significantly.

Backorders

The delivery time on back ordered items can be up to 16 weeks.  Please note the specified lead times quoted on order confirmations.  Backorders that have begun manufacturing CANNOT be cancelled.

Shipping

All orders are shipped LTL using various cross country shipping companies.   Shipping includes delivery to your location WITH A LOADING DOCK.  If you do not have a loading dock, then additional fees will apply.

All prices are F.O.B. Columbia, TN

We do not arrange "inside delivery" or residential deliveries of any kind.

Damages & Claims

Blink Home, LLC is NOT responsible for freight damages.  All items are carefully inspected by our staff before shipping.  You or your receiving agent MUST INSPECT each item upon delivery and any damages must be clearly noted on the carrier's bill of lading before the driver leaves your location.  If the damage is severe and you feel that it cannot be easily fixed, please do not accept those specific pieces.

Please contact us immediately so that we can help make sure that everything is taken care of promptly and thoroughly.  If damages are not noted at the time of delivery than we have no recourse with our carriers and no claims will be honored.

Claims Policies

1) All customers are to submit claim forms and photos to your local sales rep or directly to Blink Home, LLC. If you are using a receiver to receive your shipment, please do not have your receiving agency file a claim. All claims must be submitted from the customer to the Sales Rep then to Blink Home. Please allow 3 to 5 days for response so the claims department can properly review the claim.

2) All claims must have detailed photos along with the form that will clearly depict the problem.

3) All shipping damages must be noted at the time of delivery and clearly noted on the BOL. If you have any doubts of the item, please refuse. We would like all customers to explain the quality standards to receivers and receivers are to refuse items as well. If items arrive damaged and are not noted at time of delivery, we will deny the claim. All items are to be thoroughly inspected upon delivery. This includes removing all plastic from upholstered items to inspect for stains, (etc). Please note all upholstered items are hand woven and will have some sort of minor imperfection. If you file a claim on upholstered items, this must be determined on an individual basis. (Please note fabric dye lots can change from batch to batch)

4) If items arrive damaged and have been refused, we will issue a replacement if the item is in stock. If we do not have stock on the item, Blink Home must wait for the item to be returned by the freight carrier to determine if the item can be repaired and re shipped.

5) Blink Home requires minor shipping damages to be handled locally. In some cases, this might require a local repair company to come and touch up items or at times items can be touched up by the customer directly. All 3rd party repairs must be formally submitted for approval.

6) Replacements will take up to 1 week to prepare for shipping and will be inspected before shipping. Standard freight times will always be in effect and you cannot tag additional items on to your free replacement. Please allow up to 4 to 5 weeks on all returns. All returns must be approved in writing.

7) All sales are final. Returns are not accepted without prior authorization.

8) Freight will not be refunded under any circumstances.

9) All Items will have slight variance in finishes and dimensions. Certain finishes are more consistent.

Additional Terms

Privacy

To respect your privacy, we guarantee that any and all information you are providing will remain strictly confidential to the best of our ability and safely stored. No information about the visitors to our site will be sold, shared, or made accessible to any entity foreign to BlinkHome.com. By visiting BlinkHome.com you are accepting the practices described in this privacy policy.

Security

Your online credit card transactions are secure, to the best of our ability, at BlinkHome.com. We use a secure transaction system to ensure safe Internet transmission of your personal information. Making a credit card purchase, is just as safe on our website, as it is by telephone.

Personal Information

When you register with BlinkHome.com, you give us your email address. BlinkHome .com does not collect personally identifiable information from anyone under the age of thirteen. If you are under thirteen, please ask your parents to register or exit this website. If you give us your email address, we may contact you with special information about BlinkHome.com and our products. We communicate with you by email only if we have your permission. Otherwise, we use your information only to improve our services to our clients. BlinkHome.com does not sell or rent our client's names, addresses, email addresses, or other personal information. In order to maintain our website and enhance our client communications, BlinkHome.com may contract with selected third parties. As necessary, your personal information may be shared with these third parties, solely for the purpose of assisting BlinkHome.com in these endeavors and subject to strict contractual confidentiality obligations. We do not otherwise disclose your information to third parties, unless required by law, or in connection with a legal claim or proceeding. If BlinkHome.com is acquired by another entity, information about BlinkHome.com clients may be part of the transfer.

Cookies

We use cookies to recognize you and your preferences to make shopping easier. Cookies are bits of information that we automatically store on your computer if your computer accepts cookies. The use of cookies is standard on the Internet and many major websites use them. Cookies stored on your computer do not contain any personally identifiable information. If you do not wish to have a cookie on your system, you can set your browser preferences to refuse them. Please consult your browser's help section for instructions on how to do this.

Receiving email promotions

If you give us your email address either on the home page or when you register, order, or enter a contest, we will send you emails about promotions. To remove yourself from our email list, send us an email: CustomerService@BlinkHome.com.

Policy Changes and Questions

BlinkHome.com may update our privacy policy from time to time and use of the information we collect now is subject to the privacy policy in effect at the time of use. Whenever we make a change, we will post the updated policy at this site and we encourage you to check our policy periodically. By using our website following the posting of a change in the privacy policy, you consent to the updated policy. If you have any questions or concerns regarding our privacy policy, please contact us.

Thank you for visiting our Web Site ("Site"). YOU SHOULD READ THE FOLLOWING TERMS CAREFULLY BEFORE USING THIS SITE.

Your use of this Site is governed by the following terms of use ("Terms"). If you do not agree with all of these Terms, please exit this Site now. By using this Site, you agree to comply with, and be to bound by, these Terms. BlinkHome.com may, from time to time, change these Terms in its sole discretion. By using this Site after any such change, you agree to comply with, and be bound by, the Terms as changed.

Submissions

You agree that any and all comments, messages, postings, data, suggestions, creative ideas, designs, concepts, product suggestions and other items or materials disclosed, submitted or offered to BlinkHome.com through or in connection with this Site ("Submissions"), including, but not limited to, survey responses, shall be treated as non-confidential and not proprietary and shall become, and remain, LeatherBooks.com property. Such disclosure, submission or offer of any Submission shall constitute an assignment to BlinkHome.com of all rights, title and interests in all copyrights and other rights in the Submission. BlinkHome.com is, and shall be, under no obligation (i) to maintain any Submission in confidence; (ii) to pay to anyone any compensation for or in connection with the use of any Submission; or (iii) to respond to any Submission. You represent and warrant that no Submission by you will violate any right of any third party, including, but not limited to, copyright, trademark, patent, trade secret, privacy or other personal or proprietary right. By making any Submission through, in connection with or related to this Site, you agree that BlinkHome.com has the right (but not the obligation) to copy, publish, distribute or use such Submission, or any part or parts thereof, for any purpose, including, but not limited to, advertising, promotional, product development or other commercial purposes, without compensation to you or to any other person. BlinkHome.com does not, cannot and does not agree to consider or review every Submission, and is not liable or responsible for the content of any material posted on this Site by users. You agree not to upload, post, distribute or otherwise publish on this Site any material that (i) is libelous, defamatory, obscene, abusive, pornographic, threatening or an invasion of privacy; (ii) infringes the intellectual property rights, including, but not limited to, any copyright, patent, trade secret or trademarks, of any person or entity; (iii) is illegal in any way or advocates illegal activity; or (iv) advertises or solicits funds, goods or services. You are and shall remain solely responsible for the content of any Submission you make.

Disclaimer

Material in this Site may contain inaccuracies or typographical errors. BlinkHome.com shall not be liable or responsible for any loss or damage caused by or arising from any user's reliance on information obtained from or through this Site. It is your responsibility to evaluate the information and other content available through this Site. This Site and the information and materials contained in this Site are subject to change at any time, and from time to time, without prior or subsequent notice. BlinkHome.com is not responsible for product anomalies or errors by product designers.

No Warranties

THIS SITE AND THE CONTENTS OF THIS SITE ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS. BlinkHome.COM MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, WARRANTIES OF TITLE OR FREEDOM FROM MALICIOUS PROGRAMS (SUCH AS VIRUSES, WORMS OR TROJAN HORSES) OR IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, WITH RESPECT TO THIS SITE OR ITS CONTENTS AND EXPRESSLY DISCLAIMS ANY REPRESENTATIONS AND WARRANTIES. BlinkHome.COM DOES NOT REPRESENT OR WARRANT THAT THE INFORMATION CONTAINED IN THIS SITE IS ACCURATE, COMPLETE OR UP-TO-DATE, THAT THIS SITE IS FREE OF DEFECTS OR THAT ANY DEFECTS WILL BE REMEDIED. YOU AGREE, BY USING THIS SITE, THAT YOUR USE OF THIS SITE IS AT YOUR SOLE RISK, THAT YOU ASSUME FULL RESPONSIBILITY FOR ALL LOSS OF USE, LOSS OF DATA AND COSTS ASSOCIATED WITH ALL NECESSARY SERVICING OR REPAIRS OF ANY EQUIPMENT AND/OR SOFTWARE THAT YOU USE IN CONNECTION WITH THIS SITE, AND THAT BlinkHome .COM SHALL NOT BE RESPONSIBLE OR LIABLE FOR ANY DAMAGES OF ANY KIND WHATSOEVER ARISING OUT OF, CAUSED BY OR RELATED TO YOUR USE OF THIS SITE. WHERE APPLICABLE LAW DOES NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES, SOME OR ALL OF THE FOREGOING DISCLAIMERS OF WARRANTY MAY NOT APPLY TO YOU.

Limitation of Liability

IN NO EVENT SHALL BlinkHome.com BE LIABLE FOR ANY ACTUAL, DIRECT, INDIRECT, SPECIAL, PUNITIVE, INCIDENTAL, EXEMPLARY OR CONSEQUENTIAL DAMAGES, OR ANY OTHER DAMAGES WHATSOEVER, EVEN IF LEATHERBOOKS.COM HAS BEEN PREVIOUSLY ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, WHETHER IN AN ACTION UNDER CONTRACT, TORT OR UNDER ANY OTHER THEORY, ARISING OUT OF OR IN CONNECTION WITH THE USE, INABILITY TO USE, OR PERFORMANCE OF THE INFORMATION, PRODUCTS AND MATERIALS ON THIS SITE. BECAUSE SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, SOME OR ALL OF THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU.

Indemnity

You agree to defend, indemnify and hold harmless BlinkHome.com its affiliates and their officers, directors, employees and shareholders from and against any and all claims, damages, losses, costs and expenses, including, but not limited to, reasonable attorneys' fees and court costs, arising from or related to your use of this Site.

Miscellaneous

These Terms and your use of this Site shall be governed under the laws of the State of Tennessee, without regard to its conflict of law principles. Any dispute arising under these Terms or out of your use of this Site shall be resolved exclusively by the state and federal courts of the State of Tennessee and/or County of Maury. By using this Site, you hereby agree to the personal jurisdiction of, and venue in, such courts.

Copyright and Trademark Information

Copyright © 2015 BlinkHome.com. All rights reserved. All materials on this Web Site (the "Site"), and the Site itself, are protected by copyrights, trademarks and/or other intellectual property rights. These materials are owned by BlinkHome.com. or its subsidiaries or affiliates, or used with permission of their owners. Such materials include, but are not limited to, the photographs, images, illustrations, text, video clips, audio clips, designs, logos, trademarks, and other materials contained in this Site, as well as the software used in the design and development of this Site. All rights are reserved, worldwide.

The name and mark BlinkHome.com and all other BlinkHome.com related marks depicted in this Site, whether registered or unregistered, are trademarks or service marks of BlinkHome.com in the United States and in other countries. The materials contained in this Site are displayed for informational and promotional purposes only.